> ## Documentation Index
> Fetch the complete documentation index at: https://help.usesheer.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Not Receiving Emails from Instagram

> If Instagram isn't sending you emails for password resets or verification codes, this guide explains how to fix it by re-verifying your email through Facebook.

If you're not receiving emails from Instagram — such as password reset links or verification codes — the issue is often that Instagram (via Meta) has stopped delivering emails to your address. This can happen if there were previous delivery failures.

The fix is to re-verify your email through Facebook, which reactivates it in Meta's system.

## How to fix it

<Steps>
  <Step title="Open your Facebook settings">
    Log in to your Facebook account and go to **Settings & Privacy** then **Settings**.
  </Step>

  <Step title="Go to Security and Login">
    In the left-hand menu, click **Security and Login**.
  </Step>

  <Step title="Enable login alerts">
    Find the section called **Get alerts about unrecognized logins** and turn it on.
  </Step>

  <Step title="Add your email address">
    Add the email address you use for Instagram — the one that isn't receiving emails. Facebook will send a confirmation email to that address.
  </Step>

  <Step title="Confirm your email">
    Open the confirmation email from Facebook and click the verification link.
  </Step>
</Steps>

## Try Instagram again

Once your email is confirmed through Facebook:

1. Go back to Instagram.
2. Try requesting a password reset or verification code again.
3. The email should now arrive as expected.

<Note>
  **Why does this work?** Instagram and Facebook are both part of Meta and share the same email delivery system. If Meta previously flagged your email address due to delivery issues, it may have stopped sending emails to it entirely. Confirming your email through Facebook tells Meta the address is valid and reactivates email delivery across both platforms.
</Note>