- manage several Instagram accounts and want to connect them in one go, or
- want repost counts and story link clicks, which Instagram only shares through Facebook.
Login with Facebook is only available from your Integrations page, not during onboarding. New users: connect with Instagram first to finish onboarding, then add the Facebook connection afterwards.
Before you start
Each Instagram account you want to connect must be:- a professional account (Business or Creator). How to switch.
- linked to a Facebook Page that you manage. A Page is not the same as your personal Facebook profile. Part 1 below shows how to link them.
Part 1: Link your Instagram to a Facebook Page
Do this on your phone in the Instagram app. Skip it if your Instagram is already linked to a Page.1
Open Edit profile
In the Instagram app, go to your profile and tap Edit profile.
2
Tap Create or connect page
Scroll down and tap Create or connect page (on some accounts it’s under Page).
3
Log in with Facebook
Tap Log in with Facebook and continue with the Facebook account that manages your Page.
4
Choose a Page
Select the Page you want to link, or tap Create new Facebook Page and give it a name and category.
Part 2: Connect to Sheer
Do this on a laptop or desktop computer.1
Open your Integrations page
Log in to Sheer and go to app.usesheer.com/settings/sheer_user/integrations.
2
Click Connect with Facebook
It’s under the Instagram section. You’re sent to Facebook. Log in with the Facebook account that manages your Page.
3
Choose which Pages Sheer can access
Facebook asks which Pages to share. Pick Opt in to current Pages only and select every Page that’s linked to an Instagram account you want on Sheer.If you’ve connected before, click Edit previous settings to get back to this choice.
4
Choose which Instagram accounts Sheer can access
Pick Opt in to current Instagram accounts only and select the accounts you want to connect.
5
Approve the permissions and save
Keep every permission enabled, then click Continue and Save. You’re sent back to Sheer.
How to know it worked
On your Integrations page, each connected Instagram account appears under Instagram (Facebook) with a Connected badge. Stats show up within a few minutes.Still not working?
- “Instagram account not connected to the correct facebook page.” The Page you selected isn’t linked to an Instagram account, or you didn’t select the Instagram account in the second step. Redo Part 1, then connect again and make sure you tick both the Page and the Instagram account.
- Your Instagram account isn’t in the list. It’s not linked to any of your Pages, or it’s still a personal account. Fix that first.
- The account shows “Missing permissions”. Connect again and keep every permission enabled.
- Anything else. Email support@usesheer.com with your Instagram username and the name of your Facebook Page.